Reference

zipzap slot Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open an account, sign in from a mobile device, browse Dragon Tiger or use DANA and QRIS at the…

Account recordsWallet activityCookie choicesAccess requests
zipzap slot zipzap slot Privacy Policy for Your Account
CONTACT ROUTES

Where To Ask About Privacy Policy

A clear contact path helps when a Privacy Policy question concerns your own account rather than a general site question. Start from the support route connected to your signed-in account and include the phone number or receipt reference that helps us locate the correct record. If you are in Yogyakarta, the same account route applies on mobile and desktop, with no need to send a wallet password.

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Account support route

Use the support path inside your account for a Privacy Policy request, correction question or concern about a sign-in record. We can match your request to the verified phone details already held.

Cashier status request

When a DANA, OVO, GoPay or QRIS receipt needs checking, share its reference and date through account support. We use those details to locate the payment record without requesting your wallet password.

Access request

Ask us to locate, correct or explain personal records through the same support route. We may ask for an account step or phone confirmation before discussing details linked to your identity.

RECORDS AND CONTROL

How We Protect Account Records

We keep the Privacy Policy practical by connecting each handling step to an account action you can recognise.

Account details

We use your phone number and account credentials to create access, complete phone verification and connect requests to the right profile. Do not send passwords or one-time codes through a support message.

Device records

Your browser, device type and sign-in time can help us identify an unusual access attempt or explain why the lobby behaves differently on mobile. These records support account checks rather than game selection.

Cookie choices

Cookies can remember session status and selected site settings. You can manage browser cookie controls, but switching them off may require another sign-in before you reach the lobby or account area.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a cashier receipt to your account. We use the reference trail for status checks, not your wallet password.

Retention checks

We retain records only for the operational, dispute and legal reasons described in the Privacy Policy. When a retention period ends, records are deleted, anonymised or handled as required by applicable rules.

Policy changes

If we change how personal records or cookies are handled, we place the revised Privacy Policy on this page. Check the page before using your account again so the current wording is clear.

Privacy Policy Questions About Your Data

These Privacy Policy answers focus on the questions you may have before opening an account or asking us to check an existing record. They cover collection, cookies, wallet references, access requests and the account path for contacting us. If your question is not listed, use the support route connected to your signed-in profile.

The Privacy Policy covers personal records collected through account opening, phone verification, sign-in, device access, cookies, game activity, wallet references and support messages. It also explains requests to view or correct those records.

We use your phone number to create and verify account access, connect support requests to your profile and help check unusual sign-ins. We do not ask you to send one-time codes through support.

Yes. The Privacy Policy explains that DANA and QRIS references, along with OVO, GoPay, bank transfer and virtual account details, may help match a receipt or investigate a cashier status.

Use the support route inside your account and ask for a personal-record access request. Include your verified phone details where requested; we may confirm account ownership before discussing linked records.

Yes. Send a correction request through account support and describe the record that appears wrong. We may request phone confirmation or another account step before changing details tied to your profile.

Cookies can retain session status and selected browser settings. You can change cookie controls in your browser, although doing so may require another sign-in before the account area opens.

Ask through the account support route and name the record or period you want us to check. We will assess the request against the retention wording and applicable local requirements.